Cardiff Central Train Station
Cardiff Central Train Station
Cardiff Central
Cardiff Central Station
Central Square
Cardiff
Cardiff
CF10 1EP
Ticket office opening hours:
Saturday - 05:40 to 21:30
Sunday - 07:30 to 21:30
Cardiff Central at a glance
- Car parking
- Waiting room
- Ticket machine
- Toilet
- Wi-Fi
- Impaired Access Staff
- Impaired Access Step-Free Access
- Cycle storage availability
- Seated area
| Time | Destination | Platform |
|---|
Station Details
-
Accessibility
- Accessible Public Telephones No
- Accessible Taxis No
- First Class Lounge YES Yes
- Help Points No
- Impaired Accessible Booking Office Counter YES Yes
- Impared Access Staff YES Yes
- Impared Access Ticket Gate YES Yes
- Impaired Accessible Ticket Machines YES Yes
- Induction Loop No
- Impaired Mobility Set Down YES Yes
- National Key Toilets YES Yes
- Ramp for Train Access YES Yes
- Wheel chairs Available YES Yes
- Impaired Access Helpline Hours Monday - Sunday - 08:00 to 20:00
-
Impaired Access Staff Help Hours
Monday - Friday - 04:00 to 01:00
Saturday - 04:00 to 00:30
Sunday - 07:00 to 00:30 -
Accesible Ticket Machine
Ticket machines are located at the Penarth Road entrance and on the concourse.
- Helpline YES Yes
-
Helpline Contact Details
03333 211202
- Helpline Contact URL https://www.nationalrail.co.uk/
-
Impared Access Ticket Gate
Accessible gate available at each set of ticket gates
-
Impared Mobility Set Down
15 Spaces - (2 displayed bays on riverside car park). There are 20 minute bays in the Fish Jetty car park.
-
National Key Toilets
The National Key/Accessible toilets are located in the East Subway near the lifts and on Platform 8; these toilets are operated by a RADAR key and are only available during staffing hours.
-
Step Free Access
Category A.
Step free access is available to Platforms 0 to 8.
Coverage: whole Station - Step Free Access Coverage Whole Station
-
Staff Help
Monday to Friday 04:00 to 01:00
Saturday 04:00 to 00:30
Sunday 07:00 to 00:30
-
Airport
- Availability YES Yes
- Note
-
Baggage Services
- Left Luggage: Available No
- Left Luggage: URL http://www.tfwrail.wales
-
Bus information
- Bus Service: Availability YES Yes
- Bus Service: Note
-
Cycle Storage
- Availability YES Yes
- Closed Circuit TV YES Yes
-
Location
Cycle parking is available at a number of locations at Cardiff Central. Sheffield stands are provided at the east end of platforms 1 and 2, 3 and 4, 6 and 7. Sheffield stands are also located outside the southern entrance to the station. Wheelgrip stands and a shelter is located in the Riverside/Fish Jetty Car Park - adjacent to platform 0
-
Note
Sheltered stands are available on each platform.
- Sheltered YES Yes
- Spaces 156
- Type Stands
-
Dining and Shopping
- Dining & Shopping: Shops YES Yes
- Dining & Shopping: Station Buffet YES Yes
-
Mail and Express Services
-
Post Box: Note
At the Penarth Road entrance and also in the main concourse.
-
Post Box: Note
-
Phones, Internet & Wi-fi
- Station Amenities: Telephone No
- Web Kiosk: Available No
- Telephone: Usage Type Cards And Coins
-
Parking
-
Car Parking Details
Parking 1:
Operator Name: A P C O A
Name: Penarth Road
Spaces: 193
Number Accessible Spaces: 8
Accessible Car Park Equipment: Yes
Cctv: No
Open:
Monday - Sunday - open 24h
Url: https://www.apcoa.co.uk/tfwr
Parking 2:
Operator Name: A P C O A
Name: Riverside
Spaces: 110
Number Accessible Spaces: 7
Accessible Car Park Equipment: Yes
Cctv: Yes
Open:
Monday - Sunday - open 24h
Url: http://www.apcoa.co.uk/tfwr
Parking 3:
Operator Name: A P C O A
Name: Brewery Car Park
Spaces: 44
Number Accessible Spaces: 0
Accessible Car Park Equipment: No
Cctv: Yes
Open:
Monday - Sunday - open 24h
Url: https://www.apcoa.co.uk/tfwr
-
Car Parking Details
Parking 1:
-
Priority Lounge Information
-
First Class Lounge: Note
Located on Platform 1
All First Class tickets accepted.
A comfortable modern lounge, with information screens, complimentary refreshments and a dedicated customer host ready to serve you.
Wi-Fi is available.
-
First Class Lounge: Note
-
Restrooms
- Toilets YES Yes
- Baby Change YES Yes
-
Toilets Note
The toilets are located on Platforms 1 to 8. The National Key toilets are located in the East Subway near the lifts and on Platform 8; these toilets are operated by a radar key and are only available during staffing hours.
-
Station Location & Directions
- Latitude 51.47602662
- Longitude -3.179311548
-
Station Seating Areas
-
First Class Lounge Hours
Monday - Friday - 06:00 to 18:30
Saturday
Sunday
-
First Class Lounge Hours
Monday - Friday - 06:00 to 18:30
-
Station Information
- ATM YES Yes
- Baby Change YES Yes
- Bureau De Change No
- Lost Property YES Yes
- Post Box YES Yes
- Shops YES Yes
- Seated Area YES Yes
- Station Buffet YES Yes
- Showers No
- Trolley No
- Wifi YES Yes
- Waiting Room YES Yes
-
Lost Property
transport for wales">Phone number: 03333 211 202
Operator Name: Transport for Wales - Lost Property: URL https://tfwrail.wales/lost-property
- Customer Service Note Contact our Customer Relations team directly via the customer webform at www.tfwrail.wales (https://tfwrail.wales)
- Information Systems DepartureScreensAnnouncementsArrivalScreens
- Lost Property Number 03333 211 202
- Staffing Level YES Yes
-
Ticketing Hours
-
Ticket Office Hours
Saturday - 05:40 to 21:30
Sunday - 07:30 to 21:30
-
Ticket Office Hours
Saturday - 05:40 to 21:30
-
Ticketing Services & Information
- Oyster Pre-Pay No
- Ticket Machine YES Yes
- Customer Service Note At the Penarth Road entrance and on the concourse.
-
Penalty Fares
Train Operator: AW
Url: https://tfwrail.wales/policies-and-reports/revenue-protection-policy -
Smartcard Notes
Smartcard Issued: No
Smartcard Validator: Yes
-
Taxi Information
- Availability YES Yes
- Note Taxi rank is on the right as you exit the main station entrance
-
Other transportation
-
Rail Replacement Services
The rail replacement bus stop is at the rear car park (Penarth Road entrance).
-
Rail Replacement Services
Local Information
Local Information
- {{item.label}}
FAQ’s
How do I book a ticket?
You can book tickets via our website (at the top of this page) or via our Grand Central Rail app (available on Google Play and the App Store)
Can I get a refund if my plans change?
You can only refund tickets purchased through Grand Central.
Advance tickets are non-refundable, unless the service they were valid for is cancelled, disrupted or amended and, as a result, you choose not to travel.
If you have purchased an Off-peak or Anytime ticket from grandcentralrail.com, you can refund your tickets.
Find out more here.
Do you offer travel assistance?
Yes, you can book assistance in advance via Passenger Assistance to ensure a smooth journey.
How can I contact lost property?
If you think you’ve lost something at the station or on one of our trains, pleas contact the lost property team here.